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Dialpad

Logo of Dialpad, a communication platform focused on voice and messaging solutions.

Dialpad Review and Product Details

What is Dialpad?

What is Dialpad?

Dialpad is an all-in-one, AI-powered customer communications platform that enables businesses to connect with their customers seamlessly. Designed to enhance productivity, Dialpad provides a suite of solutions that include virtual phone systems, cloud contact centers, and various messaging features, ensuring that teams can communicate effortlessly across different channels.

Core Features and Offerings

  • AI-driven note-taking and insights generation during conversations.
  • Tailored solutions for specific business needs, such as Dialpad Support for customer service and Dialpad Sell for sales outreach.
  • Unified platform that integrates multiple communication tools, providing a comprehensive experience for users.

Diving into the AI Ecosystem

Dialpad fits snugly into the growing ecosystem of automated AI outreach tools. By leveraging its advanced AI capabilities, it enables organizations to not only streamline their communication processes but also to gain valuable insights from customer interactions. This results in improved strategies for sales and support teams, empowering them to engage more effectively with customers.

Furthermore, Dialpad's automation features help in enhancing response times and personalizing customer interactions, setting a new standard in customer support and engagement.

Dialpad Pricing

Dialpad Plans and Pricing

Standard Plan

Price: $15/user/month

Features: Unlimited calling, unlimited Ai Meetings (up to 150 participants), SMS/MMS & team messaging, Ai-powered call & voicemail transcriptions, Google Workspace & Microsoft 365 integrations, real-time analytics & reporting, web & chat support.

Pro Plan

Price: $25/user/month

Features: All Standard plan features plus 24/7 live agent support, CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more), Microsoft Teams integration, 10 office locations, multiple phone numbers per account, open APIs & webhooks, global SMS capabilities, local number support in 70+ countries, 25 ring groups (departments).

Enterprise Plan

Contact sales for pricing.

Features: All Pro plan features plus 99.9% uptime, unlimited office locations, unlimited ring groups (departments), Dial-by-extension, integrations with leading SSO providers (Okta, OneLogin), Azure AD SSO integration, data retention policies, priority live agent support.

Trial

Try Dialpad free for 14 days.

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FAQs

Some of the most common FAQ's we get about Dialpad

What features does Dialpad offer for AI email and LinkedIn outreach automation?
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Dialpad offers AI-driven email and LinkedIn outreach automation features like personalized messaging, intelligent scheduling, analytics, and integration with CRM tools to enhance communication efficiency and streamline follow-up processes.

How can Dialpad improve my sales outreach efficiency?
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Dialpad enhances sales outreach efficiency by automating processes, providing real-time insights, and facilitating effective lead identification through AI-driven tools, enabling teams to work smarter and close deals faster.

What types of customer support does Dialpad provide for users of its email and LinkedIn outreach automation tools?
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Dialpad provides multi-channel customer support including help center resources, ticket submission, and live chat assistance for its email and LinkedIn outreach automation tools.

How does Dialpad ensure the security and privacy of my data when using its AI email and LinkedIn outreach automation tools?
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Dialpad maintains data security and privacy by operating AI tools in-house, ensuring compliance with major standards, and anonymizing transcripts while allowing user control over data usage.

Dialpad integrates with Outreach, Mixmax, HubSpot, Salesforce, and Zendesk for AI email and LinkedIn outreach automation.
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Dialpad integrates with Outreach, Mixmax, HubSpot, Salesforce, and Zendesk for AI email and LinkedIn outreach automation.

Sales Opportunities on Autopilot

Book a free 15-minute discovery call with one of our team.