Balto.ai is the leading Real-Time Guidance Platform designed specifically for contact centers. Utilizing advanced AI technology, Balto empowers agents by providing them with the insights they need to communicate effectively during every call. This cutting-edge solution ensures that agents can deliver the right information at the right time, significantly enhancing the customer interaction experience.
In the burgeoning ecosystem of automated AI outreach, Balto.ai stands out by enhancing the capabilities of contact center teams. It addresses the needs of various sectors including health insurance, financial services, and retail.
With its emphasis on real-time coaching and performance analytics, Balto.ai not only improves individual agent performance but also contributes to overall business objectives such as increased sales and customer satisfaction. This makes it an invaluable tool for organizations looking to leverage AI in their outreach strategies effectively.
Starter Plan: $50/user/month
Professional Plan: $100/user/month
Pricing may vary based on the number of seats and contract length. For precise pricing, it is recommended to contact Balto.ai directly for a personalized quote.
Some of the most common FAQ's we get about Balto
Balto offers automated email and LinkedIn outreach features such as personalized message templates, user-friendly scheduling, performance tracking, and integration capabilities for streamlined communication and improved engagement.
Balto leverages AI-driven real-time coaching and speech analytics, enabling personalized guidance for agents during calls, ensuring effective outreach automation and improved performance.
Balto provides user support through case management, unlimited service requests, email and video call assistance, along with resources like articles, case studies, and e-books available in their resource hub.
Balto integrates with over 60 softphones and major CCaaS systems to enhance agent workflows and improve outreach campaign efficiency.
Balto automates sales outreach by providing real-time coaching, enhancing agent performance, offering live recommendations, and generating performance reports which improve sales conversion rates.